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    Troubleshooting for Xbox One Consoles.

    If you have problems with your Xbox One (no authentication, no activity, disconnects) then follow this method - it works every time - FIRST MAKE SURE YOUR FIRMWARE IS UPDATED TO THE LATEST VERSION (IF YOU ARE USING THE USB HUB METHOD IT HAS TO BE MINIMUM V1.20) and remember that your micro USB cable has to be good. If your controller doesn't like it, nothing will work, it will just keep flashing AU or just not connect. So many times i've had users adamant their cable was fine or that they tried multiple cables and it doesn't work. Trying multiple cables doesn't mean all your cables are good - it means they're all not good - usually not a full data cable - Remember this important point. There is also the possibility that the XB1 controller has a damaged Micro USB port, this is almost always the problem if authentication is sporadic - this will stop it from authenticating also.

    METHOD 1 (USB HUB)

    1. Remove the battery/charger pack from the Xbox One controller. Do not replace the batteries - they will never be needed.

    2. Connect the Xbox One Controller to Port 1 of the USB Hub. Connect your Cross Over Controller (PS4, PS3, Xbox 360, Wii U Pro, Wii Mote) to Port 4 of the USB Hub (Wired or Bluetooth adapter). Connect USB Hub to the Input socket of the CronusMAX.

    3a. Wired Crossover Controller: Plug CronusMAX into the XB1 - it will show AU on the LED. If the Controllers Xbox Button hasn't lit up - press it (Some hubs it will some it won't).

    3b. Once the Xbox One Controller is powered up, the CronusMAX LED will now change to 0 and you're good to go.

    4a. Wireless Crossover Controller: Plug CronusMAX into the XB1 - it will show AU on the LED. If the Controllers Xbox Button hasn't lit up - press it (Some hubs it will some it won't).

    4b. Once the Crossover Controller is powered up and synced to the Bluetooth or Wireless Receiver, the CronusMAX LED will change to 0 and you're good to go
    (The PS3/PS4/Wii Controllers must have been previously paired with the USB Bluetooth while connected to Cronus Pro).

    4. If on a power cycle the controller isn't authenticating, simply unplug the hub from the CronusMAX and plug back in again. Repeat Steps 3 (Wired) or 4 (Wireless)


    METHOD 1 (NO USB HUB)

    1. Disconnect the Xbox One controller from the XB1/CM and remove the battery/charger pack. Do not replace the batteries - they will never be needed. If you replace them you will probably run into problems.

    2. Plug CM into the XB1 - it will show AU on the LED (Assuming that Automatic or XB1 was set as the output protocol in Cronus Pro)

    3. Plug XB1 controller into the CM using the usb cable - again NO BATTERIES.


    METHOD 2 (NO USB HUB)

    1. Connect the Xbox One controller to the XB1/CM with the batteries connected.

    2. When AU starts flashing on the CM led (Assuming that Automatic or XB1 was set as the output protocol in Cronus Pro), remove the battery/charger pack from the Xbox One controller. Do not replace the batteries.

    3. The CM led should change to 0. Unplug the Xbox One controller. You can now plug in a Bluetooth adapter and pair up your PS3/PS4 controller wirelessly or connect a Microsoft wireless receiver and pair up an Xbox 360 wireless controller.

    Proceed as normal for authentication / crossover / mods / scripts / gamepacks etc

    How to do a Hard Reset if having issues with the above


    1. Hard Reset your Xbox One - Ensure you have saved in game before proceeding!!:

    • With the Xbox One sitting at the Home screen, press and hold the reset button for 7 seconds until the console powers off.
    • Switch off the mains supply to the Xbox One
    • Wait 30 seconds
    • Switch back on a wait for the console to boot - Note : It should take a lot longer to boot than usual





    INFO


    IF YOU ARE DOING ALL OF THE ABOVE CORRECTLY AND THE XBOX ONE CONTROLLER WILL STILL NOT AUTHORIZE, OR CONNECTS INTERMITTENTLY THEN EITHER YOUR USB CABLE IS FAULTY/NOT COMPATIBLE OR THE USB PORT ON YOUR CONTROLLER IS DAMAGED.



    One final note. I see many people (especially on YouTube) say they have tried everything or that they have read everything and not found the answer. False. The answer is on this page

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