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Topic: [Resolved] Drivehub not found by update tool

  1. #1
    Altar Desecrater

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    [Resolved] Drivehub not found by update tool

    A friend of mine received his drivehub this week but the update tool doesn.t recognise his drivehub.
    He pressed the right button, the green eyes are blinking but update tool wont show connected drivehub.
    He watched the videi update tutorial and has done exactly the same.
    Any idea what he should do?

    regards
    Last edited by Podger; 27th October 17 at 10:44.

  2. #2
    Senior Staff

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    Re: Drivehub not found by update tool

    We need some details about the pc

  3. #3
    Forum Admin

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    Re: Drivehub not found by update tool

    How to generate a full system report on a Windows PC

    A DirectX Diagnostics report details the hardware and software configuration of your computer - these reports allow our technical support team to review your computer for hardware and software conflicts to recommend solutions to crashes and other issues.

    1. Press the Windows () + R keys on your keyboard simultaneously, to launch the 'Run' prompt. Type "dxdiag" without the quotes, and click 'Ok' as per the screenshot below;



    2. You may see a message asking whether you wan to check if you drivers are digitally signed - simply click 'No' and proceed. Then you'll see the DirectX Diagnostics Tool appear. Choose 'Save All Information';



    3. Give the resulting text file a name in the 'Save As' dialog box, and choose a location where you wish to save it, then click 'Save';



    4. Attach the txt file to a post or copy and paste the text to a service such as pastebin and provide the link.

  4. The Following User Says Thank You to MaxADMIN For This Useful Post:


  5. #4
    Babyfaced Assassin

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    Re: Drivehub not found by update tool

    Having the same issue here. Plug it in while holding P2 button, Windows makes the little *boop boop boop* sound as if something was connected but didn't work, but it does recognize it as Drivehub in the Device Manager.

    Update tool does not recognize that the Drivehub is connected.

    Dxdiag attached.

    Edit: I'll note that when I first plugged it, Windows did make the good *bleep BLOOP* USB sound but the little pop up thing said driver install was unsuccessful or didn't find one or whatever it says when it doesn't work. After that first time though, that little pop up never appeared again.
    Attached Files Attached Files
    Last edited by Seikenfreak; 27th October 17 at 00:48.

  6. #5
    Senior Staff

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    Re: Drivehub not found by update tool

    @seikenfreak check your PM
    Last edited by Podger; 27th October 17 at 04:52.

  7. #6
    Babyfaced Assassin

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    Re: Drivehub not found by update tool

    Thank you, that solved it.

  8. #7
    Babyfaced Assassin

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    Re: [Resolved] Drivehub not found by update tool

    hello,

    i have the same problem, update tool cant find device
    Please help
    Attached Files Attached Files

  9. #8
    Fastest Thing Alive

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    Re: [Resolved] Drivehub not found by update tool

    Check Pm

  10. #9
    Babyfaced Assassin

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    Re: [Resolved] Drivehub not found by update tool

    Same problem here, drivehub not regnized in windows 7, cant update. need fix.

  11. #10
    Babyfaced Assassin

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    Re: [Resolved] Drivehub not found by update tool

    Quote Originally Posted by Cautto View Post
    Same problem here, drivehub not regnized in windows 7, cant update. need fix.
    same here
    need help
    Attached Files Attached Files

  12. #11
    Babyfaced Assassin

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    Re: [Resolved] Drivehub not found by update tool

    Need Help !!!

    Having the same issue here. Plug it in while holding P2 button, u
    pdate tool does not recognize that the Drivehub is connected.

    Dxdiag attached.
    Attached Files Attached Files

  13. #12
    Babyfaced Assassin

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    Re: [Resolved] Drivehub not found by update tool

    I have the same Issue. DriveHub not recognized by the UpdaterTool on Windows 7

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