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Topic: cronusPRO not working please help

  1. #1
    My Other Ride Is a Yoshi

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    cronusPRO not working please help

    hi I just recently received my cronusmax plus and was really looking forward to enjoying it but so far its been a nightmare I have downloaded the cronusPRO software and it will not open at all doesn't even bring up an error just doesn't open tried opening as admin aswell also used the scrubber to
    delete it and re-install multiple times but still nothing. Any help will be greatly appreciated

  2. #2
    Forum Admin

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    Re: cronusPRO not working please help

    A common reason for this is antivirus/firewall software going rogue and blocking the software without notifying you.

    Beyond that, there might be something in the windows Event Logs

    What version of windows are you using?

  3. #3
    My Other Ride Is a Yoshi

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    Re: cronusPRO not working please help

    windows 8

  4. #4
    My Other Ride Is a Yoshi

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    Re: cronusPRO not working please help

    I am having this same issue. CronusPro won't load anything but still shows up under my processes. I've never had issues with it before but I just tried to load it a few days ago to mess around with some scripts. Sometimes it takes up to 2-3 mins before it finally loads while other times it doesn't load at all without any errors. This is the only program I have loading issues with on my PC with Windows 7.

  5. #5
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    Re: cronusPRO not working please help

    I'll see if i can post some instructions on how to find possible issues using the event log during the day...

    These logs probably won't make much sense to you guys, but... it'll help me understand the underlying problem (hopefully)

    It'd be great if you could tell me what antivirus you're using, and if you haven't already - try running the software with your antivirus turned off

    It would also be useful to know which version of Cronus PRO you're using, if you're using 1.20 - Try 1.21 Beta

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  7. #6
    My Other Ride Is a Yoshi

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    Re: cronusPRO not working please help

    I was trying to use the cronuspro 1.20 I tried the 1.21 beta and it say that the beta build is now more than a month old yeah maybe the logs might show something

  8. #7
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    Re: cronusPRO not working please help

    Quote Originally Posted by Coreywright View Post
    I was trying to use the cronuspro 1.20 I tried the 1.21 beta and it say that the beta build is now more than a month old yeah maybe the logs might show something
    That message is fine, if you click Ok it should continue running, if it still doesn't show anything, the logs will probably help me better understand where things go wrong

  9. #8
    My Other Ride Is a Yoshi

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    Re: cronusPRO not working please help

    Doesn't go further than that want me to PM you my IP?

  10. #9
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    Re: cronusPRO not working please help

    Quote Originally Posted by Coreywright View Post
    Doesn't go further than that want me to PM you my IP?
    Your IP won't help, however, possibly running TeamViewer and sending me your ID + Password in a PM so i can connect to your computer and look at the logs etc. and see what's up, however, i have a very limited time to be able to do that, so unless you're around for the next hour or so, i can't help you today with that...

    I've attached a file that contains a custom view for the Event Log that displays only .NET Errors, which is what we're looking for, you can download it and change the extension from .txt to .xml and import it, then you can use the view and look for anything related to "Cronus.exe", from there, if you find anything, copy 'n' paste all information there is there and paste here for me to look at. I've also attached a screenshot that shows how it looks
    Attached Images Attached Images
    Attached Files Attached Files

  11. #10
    My Other Ride Is a Yoshi

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    Re: cronusPRO not working please help

    nope I don't see anything that says cronus.exe

  12. #11
    My Other Ride Is a Yoshi

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    Re: cronusPRO not working please help

    I downloaded teamviewer so maybe tomorrow if you get a minute and want to take a look

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