CronusMAX supplies a small number of Amazon Retailers where we provide access to the latest version of CronusMAX PLUS complete with official warranty services.
However, many Cronus sold on Amazon & eBay are unfortunatley Amazon returns that are sold on to 3rd party sellers and they will NOT work with the new Cronus PRO software and will most likely have E1/E2/E3 errors as soon as you try to update. These devices are not covered under our warranty and are not supported by CronusMAX. If you have a device that is not working or you are not sure if it’s a return or not, we recommend you speak to the retailer you purchased from. Be sure to ask your retailer if their Cronus is brand new and not any kind of after market returns.
BEWARE BUYING USED CRONUSMAX ON AMAZON OR EBAY – THEY ARE USUALLY FAULTY & HAVE NO WARRANTY
There are two factories producing CronusMAX PLUS. One for the Asian market and the other for the US/EU market. Each may have different parts than the other (for example the USB Sound Card may be a different brand). This is why you may see two different packaging designs in official Amazon stores. See image of the packaging below.