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ANY QUESTIONS?

CHECK FOR THE ANSWER YOU NEED BEFORE CONTACTING US.

Cronus Pro Software won't detect my CronusMAX.

If the Cronus PRO software still says ‘Device Disconnected’ even though you have connected it to your computer, it is because your device either doesn’t have the CronusMAX PLUS Firmware programmed to it, the USB Cable is bad or the device is somehow corrupted and requires you to run the repair procedure. Click Here for a list of troubleshooting tips.

My CronusMAX is not getting any power.

CronusMAX stopped working? No power? Failed firmware update? Don’t panic! This repair guide will show you how to recover the CronusMAX’s firmware which will allow you to get your CronusMAX back to its factory default state. Click Here for a guide on how to repair/recover your CronusMAX.

What consoles or systems does it work with?

The CronusMAX is compatible with PlayStation 4 Pro, PlayStation 4, Xbox One X, Xbox One S, Xbox One, PlayStation 3, Xbox 360 S, Xbox 360, PlayStation TV, Windows PC and most android devices (requires OTG cable).

What controllers does it work with?

We estimate that around 90% of controllers on the market are compatible, as long as they work on the Xbox One, PlayStation 4, Xbox 360, PS3 and also controllers for the Wii and WiiU. Naturally we’re not able to test them all so can’t guarantee that your controller is compatible, however we have compiled a list of known compatible controllers.

The most popular ones we get asked about seem to be Scuf Controllers, Xbox One Elite, Nacon Revolution Pro V1, Razer Raiju and the Madcatz Streetfighter IV TE Fightstick. The answer to all these is YES they all work with CronusMAX! Specialized controllers such as drum kits and guitars are not compatible.

Is there any lag?

The short answer is NO.

It is impossible for the human eye to notice any lag caused by the CronusMAX PLUS, therefore in this context it is Lag Free. Technically, like any electronics device, data processing and all tasks performed by the micro-processor are time consuming. However our firmware is highly optimized. We use a programming technique which is free of blocking instructions and entirely based on events. Thus we achieved an extremely low response time, within a couple of milliseconds.

We have compiled a comprehensive guide that explains the causes and effects of lag and how to eliminate it from your setup.

Are wireless controllers supported?

The CronusMAX supports PS4, PS3, WiiMote and WiiU Pro wireless controllers by using a BlueTooth adapter (included for free with the CronusMAX PLUS). Xbox 360 wireless controllers require a Microsoft Xbox 360 Wireless Receiver (sold separately). There is currently no support for Xbox One Wireless controllers (simply connect them to the CronusMAX using a micro USB cable).

Bonus Feature: Professional players in the Call of Duty World league use the CronusMAX PLUS to actually remove wireless function from PS4 v1 controllers to eliminate any potential Bluetooth interference and lag, simply by connecting the controller to a CronusMAX using a micro USB cable.

I read somewhere that the controller disconnects after 10 minutes. Is that true?

NO it is not true.

There used to be an issue with the PS4 that caused the controller to reset every 8-10 minutes as part of it’s built in security against using non-standard controllers. However we defeated this protection measure in November 2015 with a new software update and the use of a compatible USB hub.

The CronusMAX LED is stuck on AU.

AU means Authentication. The CronusMAX is expecting to read the Security ID from the consoles original controller so it can be “borrowed” to spoof a crossover controller on that console (example: you have a PS4 console and want to use an Xbox One Elite Controller – so the Auth controller in this case would be a DualShock 4 controller). Click Here for a list of troubleshooting tips.

What games does it work with?

ALL OF THEM. You don’t have to ask which game the CronusMAX works with on your system – the answer will be yes for every single one of them. Not some, not half, not most, not 99.9% – but ALL of them!

Does the CronusMAX have a warranty?

YES, absolutely.

CronusMAX warrants its product to be free from defects in materials and workmanship under normal use for a period of 90 days from the date of purchase, as evidenced by the purchase receipt. During the warranty period, CronusMAX will repair or replace the product if defective. This warranty is limited to the original purchaser and is non transferable. Warranty is only applicable on items purchased from authorized re-sellers.

Can I get banned from Xbox Live or PSN?

NO.

The CronusMAX uses stealth technology and is 100% fully undetectable online due to how we use an original controller for its security ID. Unlike with some other adapters, the console believes that you are gaming with a controller meant for the console you are playing on and any scripts or mods simply mimic button, stick and trigger presses/movements automatically. However as always, when using any kind of mods or scripts, you do so at your own risk.

We do recommend you don’t go too crazy though, as other players may scream at you for owning them so easily 😉

Can I use a headset and mic with CronusMAX?

YES you can.

However due to how the CronusMAX communicates with PS4, Xbox One and Xbox 360 controllers, you will not be able to use a chatpad or any wired headsets that plug into the controller itself. Any headset that can connect directly to the console either wired or wireless should fine work as long as it does not plug into the CronusMAX, or into a controller that is being utilized by the CronusMAX at that current time.

Click Here for a list of compatible headsets and workaround methods.

What are Classes and Mods in a GamePack?

A GamePack consists of Classes and Mods. The main category is a Class so for example you may have a RapidFire Class. Then that class will have a number of Mods which are variations of that RapidFire Class which will be optimized for that particular game.

For example, a GamePack may have a RapidFire Class with 3 Mods, so:

Class Name: RapidFire
When rapid fire is enabled, you can turn virtually any semi automatic weapon into a fully automatic weapon. This creates a very unique advantage for players using semi automatic weapons. While rapid fire will not usually make a fully automatic gun shoot any faster, it can have positive side effects on fully automatic guns such as reducing recoil, helping players conserve ammunition and achieve more headshots.

Mod 1: Optimized RapidFire – This rapid fire is optimized to be as fast as possible but at the same time ensure that every single shot will be correctly registered by the game.
Mod 2: Adjustable RapidFire – With adjustable rapid fire you can always get the optimum firepower for your favorite weapon. The rate of fire can be pre-set in Cronus PRO or on the fly using the in-game controller menu.
Mod 3: Pulse RapidFire – Pulse rapid fire can reach a faster rate of fire with burst type weapons.

How do you connect a Keyboard and Mouse? I only see one USB port on the CronusMAX.

A Windows based Desktop or Laptop is required when using Keyboard and Mouse mode, so you would actually connect those to the PC, then connect the PC to the CronusMAX using the supplied mini USB cable, then the CronusMAX connects to the console.

Click here for a video demo.

Contact Us With Your Question

If your question is not covered in the FAQ’s above, drop us a line if you have any questions or concerns. If you require support for GamePacks or Scripts head on over to the Cronus Script Support Community where developers will be happy to assist you! Be sure to include as much information about your issue as possible ESPECIALLY what controller and console or other hardware you are using. Without these details it makes it very difficult to assist – thank you!

Please note that at this time we are only able to answer emails in English (Solo inglés, Que l’anglais, Nur Englisch, Apenas inglês)

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These guys have really great support and guided me through the process of buying and setting up my CronusMAX. The community is also awesome – if you haven’t joined, do it now!

Mike K.

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