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Topic: PS4 Controller Randomly Turns Off - After firmware 2.0.5 update

  1. #1
    Cronus Zen User

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    Unhappy PS4 Controller Randomly Turns Off - After firmware 2.0.5 update

    Description: PS4 DS4 v2
    Zen Studio Version: 1.0.4
    Zen Firmware Version: v2.0.5
    Platform Type / Version: Playstation 4 Pro

    I recently updated both Zen device and Zen studio, now while playing mid game my controller shuts off or dies. Some times my character sprints forward own its own or spin round 360.

    I have to disconnected both controller and Zen device and then plugin again, this random shut down happens again again and again.

    This wasn't the case when setting up out of the box never had an issue until the first beta update, I noticed once Zen is plugged into PC for firmware update or program a script into it. Connecting back to the PS4 I start having issues.

    Yes I have read the manual, I have followed the steps still having the same issue. I dont have any other console the controller might pair with it, I have unpaired and reconnected Zen again back and forth now its frustrating mid game controller it shuts off its become unusable.

    I have changed cables same results, downgrade and upgraded again same issue. I' am about giving up on it.

    in the past once I updated firmware or script into it and I had the issue. I unpair the controller turn off plugin zen on the rear port of the pro, then plugin my controller wired to A1 port then go into bluetooth device options and select forget and that fixed it but now its not working.

    Can someone please walk me through the steps, I prefer playing wired than bluetooth. Thanks

    UPDATE: Updated to 2.0.6 Now Zen device doesn't charge my ps4 controller connected wired.

  2. #2
    SILVER I

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    Re: PS4 Controller Randomly Turns Off - After firmware 2.0.5 update

    I have the exact same issue after updating to the new firmware and also tried everything possible

  3. #3
    SILVER I

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    Re: PS4 Controller Randomly Turns Off - After firmware 2.0.5 update

    I have the same problem I already tired everything and nothing I can unplug the zen and put my remote back on ps4 and everything works fine so must have a bug on the new update

  4. #4
    Cronus Zen User

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    Re: PS4 Controller Randomly Turns Off - After firmware 2.0.5 update

    Well there is update firmware 2.0.6, that seems to have fixed the issue.

  5. #5
    SILVER IV

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    Re: PS4 Controller Randomly Turns Off - After firmware 2.0.5 update

    i have different issue i was playing fine yesterday on my ps4 now this morning when i power on ps4 by button on console then zen and controller ps4 doesn't response to any inputs

  6. #6
    Cronus Zen User

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    Re: PS4 Controller Randomly Turns Off - After firmware 2.0.5 update

    I would say follow the guide by unpairing your controller first, then have it connected to wired or bluetooth after

  7. #7
    Cronus Zen User

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    Re: PS4 Controller Randomly Turns Off - After firmware 2.0.5 update

    Have updated to 2.0.6 but Zen doesn't work like it did before. Sync issues on wired but Bluetooth is fine. I prefer playing wired since I play alot of FPS games, anyone else experiencing this issue too?

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