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Topic: Pre ordered zen

  1. #1
    GOLD NOVA II

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    Pre ordered zen

    Wondering if there is an issue with Zen dispatch, I should be part of dispatch batch #3, site says all should be completed and on their way by week end just gone, I have heard nothing ... MY order number is #72460, dated 30-8-20 ... Been a long wait, can anyone advise ???

  2. #2
    SILVER II

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    Re: Pre ordered zen

    That would be apart of batch 6 now. They have been pushing orders back. It seems because of covid.

    I ordered around the same time. And I thougj it would ship with the next batch but its been pushed back twice.

    I would just be patient. They are working on it

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  4. #3
    GOLD NOVA II

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    Re: Pre ordered zen

    Thanks for the heads up ... Would be helpful if the website gave more updated info.

  5. #4
    SILVER II

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    Re: Pre ordered zen

    If you check the news page you can get the most up to date information.

    https://shop.cronusmax.com/news.php

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  7. #5
    Support Staff

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    Re: Pre ordered zen

    Unfortunately, there is a massive backlog with postal services across the world due to the COVID-19 crisis and sadly it's just something we all have to deal with, I am sure you understand.

    The package will arrive with you soon enough, and I ask that you remain patient. If it is somehow returned to us due to non-delivery, then you will be given an automatic refund.
    I do regret any inconvenience caused due to the delay. Generally, such delays are rare but these are very unusual times that we live in right now.

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  9. #6
    GOLD NOVA II

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    Re: Pre ordered zen

    Indeed they are unusual, as for patience, no problem, times dictate that as a must, it was more about the lack of being updated as to the progress of the order, knowledge is a wonderful thing, lol .. Thank you though for replying.

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