I am new to the forums, and I apologize in advance if this post is suppose to be posted elsewhere. I have read through the sticky topics and is somewhat understanding of the rules and guidelines and what I'm suppose to do.
From my understandings, my Mouse and Keyboard are not listed as supported devices found here https://guide.cronusmax.com/devices/mouse-and-keyboard/supported-devices and then download the USB Device Tree Viewer and copy and send my report in, and have the developers push an update that supports my mouse and keyboard.
(Sorry in advance if I'm not allowed to post link because it would be considered as advertisement)
Though, I am also using a USB Switch Adapter https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1 that connects to my PC and the Zen, allowing to not have to constantly unplug and re-plug my mouse and keyboard whenever I want to make changes on the Zen or if I want access to my PC. However, I am a bit confused on what I should send the developers, report wise. When I connect both mouse and keyboard into the USB Switch Adapter, they are no where to be found in the USB Device Tree Viewer list. However, when I unplug them and connect them directly to my USB port, they are shown. Will having a USB Switch adapter affect my connection to the Zen? I watched a tutorial on YouTube, and people manage to use a USB Switch Adapter without problem.
My mouse and keyboard are from Glorious PC Gaming Race. The mouse being the Model-O and the keyboard being the GMMK Compact which both appear as "?" when connected to the Zen. Though, when switching to the Zen and begin testing, the Keyboard works and moves my player in-game, but there is no mouse controls enabled, even though the keyboard also displays a "?". So I am unfamiliar of whether or not I should also send my keyboard report in as well?
I don't know if this information here matters, but I'm trying to use Mouse and Keyboard for the Nintendo Switch. The Mouse and Keyboard are connected to the USB Switch Adapter, which is connected to both my PC and the Zen, so with a push of a button I can either control my PC or my Nintendo Switch. I originally used the CronusMax and had no problems, but when I upgraded to the Zen and began setting it up, I found out that my M&K had to be connected directed to the Zen unlike the Max. Which is why, I also purchased the USB Switch Adapter.
TL/DR:
Trying setup M&K for the Nintendo Switch but both M&K are unsupported devices. I am also using a USB switch adapter so I don't have to constantly unplug the M&K from the Zen back to my PC constantly. When the M&K are plugged into the USB switch adapter they don't show up in the USB Device Tree Viewer which was recommended to be downloaded in order to send reports in. If M&K are directly plugged into the PC (not the USB switch adapter) they appear in the USB Device Tree Viewer, will that affect my connection to the Zen?
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Originally Posted by cronusforums
I would port it to a text file and have it ready in the meantime just in case someone gives you the go to upload it. 
I will be uploading the text files when I can, hopefully I can get a response from another staff member soon regarding an update or something
