Help Disability device not recognize and not working - Quadstick

[AlienTLB]

Hello guys I need help I am disabled and for playing games I use a quadstick link of device.( QuadStick FPS game controller — QuadStick ) this device is for people that cannot use their hands to play games with a regular controller. for the past 2 years I have been playing and using the cronusmax with x-aim to make my trackball work together and I would like to know how to setup my new Cronus Zen instead of the cronusmax pro.
The way I use the trackball is for aiming and turning around & look and my quadstick is programmed to use it for forward backward left and right and most the buttons that's on the xbox controller and I use the xbox adaptive controller for additional buttons.

The way Im setup with the cronusmax is like this step by step
- 1 Open Xbox One X (after all loaded)
- 2 Insert Cronus max in the Xbox one usb (leave plug in)
- 3 Plug Xbox One controller into cronusmax (leave in 30sec then unplug controller from cronusmax)
- 4 Plug Quadstick into cronusmax usb (leave quadstick pluged in the cronus)
- 5 Laptop opened with Cronus Program then plug cable into side of cronusmax then click plugin tab in program and X-aim and choose my usual COD setting for gaming fps and 2 other steps to reach were the green bar will go up when moving trackball

Please Help it's much appreciated
Thanks
TerryLee

I included usb device report below


=========================== USB Port1 ===========================

Connection Status : 0x01 (Device is connected)
Port Chain : 1-1
Properties : 0x01
IsUserConnectable : yes
PortIsDebugCapable : no
PortHasMultiCompanions : no
PortConnectorIsTypeC : no
ConnectionIndex : 1
CompanionIndex : 0
CompanionHubSymLnk : USB#ROOT_HUB30#4&2080db8e&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
CompanionPortNumber : 17

======================== USB Device ========================

+++++++++++++++++ Device Information ++++++++++++++++++
Device Description : USB Composite Device
Device Path : \\?\usb#vid_16d0&pid_092b#5&1be62263&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Device ID : USB\VID_16D0&PID_092B\5&1BE62263&0&1
Hardware IDs : USB\VID_16D0&PID_092B&REV_0003 USB\VID_16D0&PID_092B
Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0011 (GUID_DEVCLASS_USB)
Driver : \SystemRoot\System32\drivers\usbccgp.sys (Version: 10.0.19041.488 Date: 2020-09-10)
Driver Inf : C:\WINDOWS\inf\usb.inf
Legacy BusType : PNPBus
Class : USB
Class GUID : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB)
Interface GUID : {a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)
Service : usbccgp
Enumerator : USB
Location Info : Port_#0001.Hub_#0001
Location IDs : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(1), ACPI(_SB_)#ACPI(PCI0)#ACPI(XHC_)#ACPI(RHUB)#ACPI(HS01)
Container ID : {71d5f371-54dc-11eb-901d-9cb6d0ef5d92}
Manufacturer Info : (Standard USB Host Controller)
Capabilities : 0x84 (Removable, SurpriseRemovalOK)
Status : 0x0180600A (DN_DRIVER_LOADED, DN_STARTED, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code : 0
Address : 1
Power State : D0 (supported: D0, D3, wake from D0)
Child Device 1 : USB Input Device
Device ID : USB\VID_16D0&PID_092B&MI_00\6&2D1469C&0&0000
Class : HIDClass
Child Device 1 : HID-compliant game controller
DevicePath : \\?\hid#vid_16d0&pid_092b&mi_00#7&2ddaf8b3&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
KernelName : \Device\00000130
Device ID : HID\VID_16D0&PID_092B&MI_00\7&2DDAF8B3&0&0000
Class : HIDClass
Child Device 2 : USB Input Device
Device ID : USB\VID_16D0&PID_092B&MI_01\6&2D1469C&0&0001
Class : HIDClass
Child Device 1 : HID-compliant mouse
DevicePath : \\?\hid#vid_16d0&pid_092b&mi_01#7&5704aea&0&0000#{378de44c-56ef-11d1-bc8c-00a0c91405dd}
KernelName : \Device\00000131
Device ID : HID\VID_16D0&PID_092B&MI_01\7&5704AEA&0&0000
Class : Mouse
Child Device 3 : USB Input Device
Device ID : USB\VID_16D0&PID_092B&MI_02\6&2D1469C&0&0002
Class : HIDClass
Child Device 1 : HID Keyboard Device
DevicePath : \\?\hid#vid_16d0&pid_092b&mi_02#7&348f3ac3&0&0000#{884b96c3-56ef-11d1-bc8c-00a0c91405dd}
KernelName : \Device\00000132
Device ID : HID\VID_16D0&PID_092B&MI_02\7&348F3AC3&0&0000
Class : Keyboard
Child Device 4 : USB Mass Storage Device
Device ID : USB\VID_16D0&PID_092B&MI_03\6&2D1469C&0&0003
Class : USB
Child Device 1 : QuadStik Configuration USB Device (Disk drive) (Disk2)
DevicePath : \\?\usbstor#disk&ven_quadstik&prod_configuration&rev_0.10#7&215f1e85&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
KernelName : \Device\00000133
Device ID : USBSTOR\DISK&VEN_QUADSTIK&PROD_CONFIGURATION&REV_0.10\7&215F1E85&0
Class : DiskDrive
Volume : \\?\Volume{71d5f381-54dc-11eb-901d-9cb6d0ef5d92}\
Kernel Name : \Device\HarddiskVolume9
Mountpoint : F:\

+++++++++++++++++ Registry USB Flags +++++++++++++++++
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\usbflags\16D0092B0003
osvc : REG_BINARY 00 00

---------------- Connection Information ---------------
Connection Index : 0x01 (1)
Connection Status : 0x01 (DeviceConnected)
Current Config Value : 0x01
Device Address : 0x15 (21)
Is Hub : 0x00 (no)
Device Bus Speed : 0x01 (Full-Speed)
Number Of Open Pipes : 0x06 (6 pipes to data endpoints)
Pipe[0] : EndpointID=2 Direction=OUT ScheduleOffset=0 Type=Interrupt
Pipe[1] : EndpointID=1 Direction=IN ScheduleOffset=0 Type=Interrupt
Pipe[2] : EndpointID=4 Direction=IN ScheduleOffset=0 Type=Interrupt
Pipe[3] : EndpointID=7 Direction=IN ScheduleOffset=0 Type=Interrupt
Pipe[4] : EndpointID=5 Direction=IN ScheduleOffset=0 Type=Bulk
Pipe[5] : EndpointID=8 Direction=OUT ScheduleOffset=0 Type=Bulk
Data (HexDump) : 01 00 00 00 12 01 00 02 00 00 00 40 D0 16 2B 09 ...........@..+.
03 00 01 02 00 01 01 01 00 15 00 06 00 00 00 01 ................
00 00 00 07 05 02 03 40 00 01 00 00 00 00 07 05 .......@........
81 03 40 00 01 00 00 00 00 07 05 84 03 40 00 01 ..@..........@..
00 00 00 00 07 05 87 03 08 00 01 00 00 00 00 07 ................
05 85 02 40 00 01 00 00 00 00 07 05 08 02 40 00 ...@..........@.
01 00 00 00 00 .....

--------------- Connection Information V2 -------------
Connection Index : 0x01 (1)
Length : 0x10 (16 bytes)
SupportedUsbProtocols : 0x03
Usb110 : 1 (yes)
Usb200 : 1 (yes)
Usb300 : 0 (no)
ReservedMBZ : 0x00
Flags : 0x00
DevIsOpAtSsOrHigher : 0 (Is not operating at SuperSpeed or higher)
DevIsSsCapOrHigher : 0 (Is not SuperSpeed capable or higher)
DevIsOpAtSsPlusOrHigher : 0 (Is not operating at SuperSpeedPlus or higher)
DevIsSsPlusCapOrHigher : 0 (Is not SuperSpeedPlus capable or higher)
ReservedMBZ : 0x00
Data (HexDump) : 01 00 00 00 10 00 00 00 03 00 00 00 00 00 00 00 ................

---------------------- Device Descriptor ----------------------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x200 (USB Version 2.00)
bDeviceClass : 0x00 (defined by the interface descriptors)
bDeviceSubClass : 0x00
bDeviceProtocol : 0x00
bMaxPacketSize0 : 0x40 (64 bytes)
idVendor : 0x16D0
idProduct : 0x092B
bcdDevice : 0x0003
iManufacturer : 0x01 (String Descriptor 1)
Language 0x0409 : "QuadStick"
iProduct : 0x02 (String Descriptor 2)
Language 0x0409 : "Quad Stick"
iSerialNumber : 0x00 (No String Descriptor)
bNumConfigurations : 0x01 (1 Configuration)
Data (HexDump) : 12 01 00 02 00 00 00 40 D0 16 2B 09 03 00 01 02 .......@..+.....
00 01 ..

------------------ Configuration Descriptor -------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x02 (Configuration Descriptor)
wTotalLength : 0x0072 (114 bytes)
bNumInterfaces : 0x04 (4 Interfaces)
bConfigurationValue : 0x01 (Configuration 1)
iConfiguration : 0x00 (No String Descriptor)
bmAttributes : 0x80
D7: Reserved, set 1 : 0x01
D6: Self Powered : 0x00 (no)
D5: Remote Wakeup : 0x00 (no)
D4..0: Reserved, set 0 : 0x00
MaxPower : 0xFA (500 mA)
Data (HexDump) : 09 02 72 00 04 01 00 80 FA 09 04 00 00 02 03 00 ..r.............
00 00 09 21 11 01 00 01 22 89 00 07 05 02 03 40 ...!...."......@
00 01 07 05 81 03 40 00 01 09 04 01 00 01 03 01 ......@.........
02 00 09 21 11 01 00 01 22 51 00 07 05 84 03 40 ...!...."Q.....@
00 01 09 04 02 00 01 03 01 01 00 09 21 11 01 00 ............!...
01 22 3F 00 07 05 87 03 08 00 01 09 04 03 00 02 ."?.............
08 06 50 00 07 05 85 02 40 00 01 07 05 08 02 40 ..P.....@......@
00 01 ..

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00
bAlternateSetting : 0x00
bNumEndpoints : 0x02 (2 Endpoints)
bInterfaceClass : 0x03 (HID - Human Interface Device)
bInterfaceSubClass : 0x00 (None)
bInterfaceProtocol : 0x00 (None)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 00 00 02 03 00 00 00 .........

------------------- HID Descriptor --------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x21 (HID Descriptor)
bcdHID : 0x0111 (HID Version 1.11)
bCountryCode : 0x00 (00 = not localized)
bNumDescriptors : 0x01
Data (HexDump) : 09 21 11 01 00 01 22 89 00 .!...."..
Descriptor 1:
bDescriptorType : 0x22 (Class=Report)
wDescriptorLength : 0x0089 (137 bytes)
Error reading descriptor : ERROR_INVALID_PARAMETER

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x02 (Direction=OUT EndpointID=2)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 02 03 40 00 01 ....@..

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x81 (Direction=IN EndpointID=1)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 81 03 40 00 01 ....@..

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x01
bAlternateSetting : 0x00
bNumEndpoints : 0x01 (1 Endpoint)
bInterfaceClass : 0x03 (HID - Human Interface Device)
bInterfaceSubClass : 0x01 (Boot Interface)
bInterfaceProtocol : 0x02 (Mouse)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 01 00 01 03 01 02 00 .........

------------------- HID Descriptor --------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x21 (HID Descriptor)
bcdHID : 0x0111 (HID Version 1.11)
bCountryCode : 0x00 (00 = not localized)
bNumDescriptors : 0x01
Data (HexDump) : 09 21 11 01 00 01 22 51 00 .!...."Q.
Descriptor 1:
bDescriptorType : 0x22 (Class=Report)
wDescriptorLength : 0x0051 (81 bytes)
Error reading descriptor : ERROR_INVALID_PARAMETER

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x84 (Direction=IN EndpointID=4)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 84 03 40 00 01 ....@..

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x02
bAlternateSetting : 0x00
bNumEndpoints : 0x01 (1 Endpoint)
bInterfaceClass : 0x03 (HID - Human Interface Device)
bInterfaceSubClass : 0x01 (Boot Interface)
bInterfaceProtocol : 0x01 (Keyboard)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 02 00 01 03 01 01 00 .........

------------------- HID Descriptor --------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x21 (HID Descriptor)
bcdHID : 0x0111 (HID Version 1.11)
bCountryCode : 0x00 (00 = not localized)
bNumDescriptors : 0x01
Data (HexDump) : 09 21 11 01 00 01 22 3F 00 .!...."?.
Descriptor 1:
bDescriptorType : 0x22 (Class=Report)
wDescriptorLength : 0x003F (63 bytes)
Error reading descriptor : ERROR_INVALID_PARAMETER

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x87 (Direction=IN EndpointID=7)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0008 (8 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 87 03 08 00 01 .......

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x03
bAlternateSetting : 0x00
bNumEndpoints : 0x02 (2 Endpoints)
bInterfaceClass : 0x08 (Mass Storage)
bInterfaceSubClass : 0x06 (SCSI transparent command set)
bInterfaceProtocol : 0x50 (Bulk-Only Transport)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 03 00 02 08 06 50 00 .......P.

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x85 (Direction=IN EndpointID=5)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x01 (ignored)
Data (HexDump) : 07 05 85 02 40 00 01 ....@..

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x08 (Direction=OUT EndpointID=8)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x01 (ignored)
Data (HexDump) : 07 05 08 02 40 00 01 ....@..

----------------- Device Qualifier Descriptor -----------------
Error : ERROR_GEN_FAILURE

-------------------- String Descriptors -------------------
------ String Descriptor 0 ------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language ID[0] : 0x0409 (English - United States)
Data (HexDump) : 04 03 09 04 ....
------ String Descriptor 1 ------
bLength : 0x14 (20 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "QuadStick"
Data (HexDump) : 14 03 51 00 75 00 61 00 64 00 53 00 74 00 69 00 ..Q.u.a.d.S.t.i.
63 00 6B 00 c.k.
------ String Descriptor 2 ------
bLength : 0x16 (22 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "Quad Stick"
Data (HexDump) : 16 03 51 00 75 00 61 00 64 00 20 00 53 00 74 00 ..Q.u.a.d. .S.t.
69 00 63 00 6B 00 i.c.k.

[Paraflax]

What have you tried for when you're hooking it up with the Zen?

[AlienTLB]

Hi buddy, what I did so far is plug the zen and updated the firmware and zen studio. Then I plugged the zen to the computer all like the instructions explained and I plugged my trackball into the side one and it seems to work when I am turning my trackball in the zen studio program at the device tab it appears but with a blue question so I go in diagnostic an if I rotate the ball it moves a little thing at the top so this seems to work. then I tried the front one on the zen with my usb that is from my quadstick and nothing appears in device.

Also not that I want to have some pity but keep in mind I can't do this by my self I need to ask people that helps me with my daily stuff by telling them plug this and unplug that so it's not always easy lol because I am paralyzed from the shoulders down but in my left hand I have a little movement so this one is the one i use for turning the trackball and pushing a few buttons of my xbox adaptive controller .

So basically that is what I have tried so far

Here's my gaming setup picture
Attachment 8482

Thanks for the help... gaming is one of the only thing can do for passtime so I hope we can find a solution
TerryLee

[Paraflax]

Hi buddy, what I did so far is plug the zen and updated the firmware and zen studio. Then I plugged the zen to the computer all like the instructions explained and I plugged my trackball into the side one and it seems to work when I am turning my trackball in the zen studio program at the device tab it appears but with a blue question so I go in diagnostic an if I rotate the ball it moves a little thing at the top so this seems to work. then I tried the front one on the zen with my usb that is from my quadstick and nothing appears in device.

Also not that I want to have some pity but keep in mind I can't do this by my self I need to ask people that helps me with my daily stuff by telling them plug this and unplug that so it's not always easy lol because I am paralyzed from the shoulders down but in my left hand I have a little movement so this one is the one i use for turning the trackball and pushing a few buttons of my xbox adaptive controller .

So basically that is what I have tried so far

Here's my gaming setup picture
Attachment 8482

Thanks for the help... gaming is one of the only thing can do for passtime so I hope we can find a solution
TerryLee

Hm. How many USBs are you needing to plug in? Trying to understand the setup.

[AlienTLB]

Hi Buddy, I finally got my Quadstick to work with the zen... The guy from the quadstick support told me to add a line in my Quadstick scrip to make it recognized by the zen and boom it works.

But I am having some issues to get in the zen when it's all connected to the xbox it's not working when I push the 2 buttons at the same time to go and modify stuff in the game pack.

So the way Im connect is
Zen plugged in back usb of xbox one
Xbox adaptive controller plugged in back usb of xbox one
Trackball in A3
Quadstick in A2
Xbox controller in A1

Do I need to plug the xbox controller because I dont use it.... or I should plug Xbox adaptive controller in A1

Also can I use a usb extension from the 12" zen cable to the xbox

thanks
Terry

[Paraflax]

Hi Buddy, I finally got my Quadstick to work with the zen... The guy from the quadstick support told me to add a line in my Quadstick scrip to make it recognized by the zen and boom it works.

But I am having some issues to get in the zen when it's all connected to the xbox it's not working when I push the 2 buttons at the same time to go and modify stuff in the game pack.

So the way Im connect is
Zen plugged in back usb of xbox one
Xbox adaptive controller plugged in back usb of xbox one
Trackball in A3
Quadstick in A2
Xbox controller in A1

Do I need to plug the xbox controller because I dont use it.... or I should plug Xbox adaptive controller in A1

Also can I use a usb extension from the 12" zen cable to the xbox

thanks
Terry

Hi Terry, Love the setup by the way! Forgot to mention that

Glad to hear that some of your issues are disappearing!

Okay, which combo of buttons is the Gamepack you're trying to open for Mod Setup? And with your setup, are you able to set new Keybindings? I am not familiar with this setup but it sounds like you need to set keybinds?

Zen Studio > Plugins > M&K Settings.

Hm Okay. I would try the Adaptive Controller in the A1 port. I am unsure if that is classified for an Auth Controller but if that doesnt work for you... leaving the Xbox controller in A1 is okay as it is used for the Console.

I have used a longer micro usb cord that wasn't the original and it had worked for me. I try to keep as original as possible until the cord doesnt work anymore.. But I hear it varies by different cords etc. For other people. I hope that sheds some light.