help, mouse not working with zen

=========================== USB Port2 ===========================

Connection Status : 0x01 (Device is connected)
Port Chain : 1-2
Properties : 0x01
IsUserConnectable : yes
PortIsDebugCapable : no
PortHasMultiCompanions : no
PortConnectorIsTypeC : no
ConnectionIndex : 2
CompanionIndex : 0
CompanionHubSymLnk : USB#ROOT_HUB30#4&58e656&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
CompanionPortNumber : 18

======================== USB Device ========================

+++++++++++++++++ Device Information ++++++++++++++++++
Device Description : USB Composite Device
Device Path : \\?\usb#vid_1017&pid_9110#5&2699fb5d&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Device ID : USB\VID_1017&PID_9110\5&2699FB5D&0&2
Hardware IDs : USB\VID_1017&PID_9110&REV_0210 USB\VID_1017&PID_9110
Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0013 (GUID_DEVCLASS_USB)
Driver : \SystemRoot\System32\drivers\usbccgp.sys (Version: 10.0.19041.488 Date: 2020-09-10)
Driver Inf : C:\WINDOWS\inf\usb.inf
Legacy BusType : PNPBus
Class : USB
Class GUID : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB)
Interface GUID : {a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)
Service : usbccgp
Enumerator : USB
Location Info : Port_#0002.Hub_#0002
Location IDs : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(2), ACPI(_SB_)#ACPI(PCI0)#ACPI(XHC_)#ACPI(RHUB)#ACPI(HS02)
Container ID : {5a242084-5a50-11eb-9240-8c04baa64cf0}
Manufacturer Info : (Standard USB Host Controller)
Capabilities : 0x84 (Removable, SurpriseRemovalOK)
Status : 0x0180600A (DN_DRIVER_LOADED, DN_STARTED, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code : 0
Address : 2
Power State : D0 (supported: D0, D1, D2, D3, wake from D0, wake from D1, wake from D2)
Child Device 1 : Dispositivo de Entrada USB
Device ID : USB\VID_1017&PID_9110&MI_00\6&1D67265A&2&0000
Class : HIDClass
Child Device 1 : Mouse compatível com HID
DevicePath : \\?\hid#vid_1017&pid_9110&mi_00#7&13c8b588&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
KernelName : \Device\00000399
Device ID : HID\VID_1017&PID_9110&MI_00\7&13C8B588&0&0000
Class : Mouse
Child Device 2 : Dispositivo de Entrada USB
Device ID : USB\VID_1017&PID_9110&MI_01\6&1D67265A&2&0001
Class : HIDClass
Child Device 1 : Dispositivo de teclado HID
DevicePath : \\?\hid#vid_1017&pid_9110&mi_01&col01#7&379ff34a&0&0000#{884b96c3-56ef-11d1-bc8c-00a0c91405dd}
KernelName : \Device\0000039a
Device ID : HID\VID_1017&PID_9110&MI_01&COL01\7&379FF34A&0&0000
Class : Keyboard
Child Device 2 : Controlador de sistema compatível com HID
DevicePath : \\?\hid#vid_1017&pid_9110&mi_01&col02#7&379ff34a&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
KernelName : \Device\0000039b
Device ID : HID\VID_1017&PID_9110&MI_01&COL02\7&379FF34A&0&0001
Class : HIDClass
Child Device 3 : HID-compliant consumer control device
DevicePath : \\?\hid#vid_1017&pid_9110&mi_01&col03#7&379ff34a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
KernelName : \Device\0000039c
Device ID : HID\VID_1017&PID_9110&MI_01&COL03\7&379FF34A&0&0002
Class : HIDClass
Child Device 4 : Dispositivo definido pelo fornecedor compatível com HID
DevicePath : \\?\hid#vid_1017&pid_9110&mi_01&col04#7&379ff34a&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
KernelName : \Device\0000039d
Device ID : HID\VID_1017&PID_9110&MI_01&COL04\7&379FF34A&0&0003
Class : HIDClass
Child Device 3 : Dispositivo de Entrada USB
Device ID : USB\VID_1017&PID_9110&MI_02\6&1D67265A&2&0002
Class : HIDClass
Child Device 1 : Dispositivo definido pelo fornecedor compatível com HID
DevicePath : \\?\hid#vid_1017&pid_9110&mi_02#7&2d533ae6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
KernelName : \Device\0000039e
Device ID : HID\VID_1017&PID_9110&MI_02\7&2D533AE6&0&0000
Class : HIDClass

+++++++++++++++++ Registry USB Flags +++++++++++++++++
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\usbflags\101791100210
osvc : REG_BINARY 00 00
NewInterfaceUsage : REG_DWORD 00000000 (0)

---------------- Connection Information ---------------
Connection Index : 0x02 (2)
Connection Status : 0x01 (DeviceConnected)
Current Config Value : 0x01
Device Address : 0x04 (4)
Is Hub : 0x00 (no)
Device Bus Speed : 0x01 (Full-Speed)
Number Of Open Pipes : 0x04 (4 pipes to data endpoints)
Pipe[0] : EndpointID=1 Direction=IN ScheduleOffset=0 Type=Interrupt
Pipe[1] : EndpointID=2 Direction=IN ScheduleOffset=0 Type=Interrupt
Pipe[2] : EndpointID=3 Direction=IN ScheduleOffset=0 Type=Interrupt
Pipe[3] : EndpointID=4 Direction=OUT ScheduleOffset=0 Type=Interrupt
Data (HexDump) : 02 00 00 00 12 01 00 02 00 00 00 08 17 10 10 91 ................
10 02 01 02 00 01 01 01 00 04 00 04 00 00 00 01 ................
00 00 00 07 05 81 03 08 00 01 00 00 00 00 07 05 ................
82 03 10 00 01 00 00 00 00 07 05 83 03 40 00 04 .............@..
00 00 00 00 07 05 04 03 40 00 04 00 00 00 00 ........@......

--------------- Connection Information V2 -------------
Connection Index : 0x02 (2)
Length : 0x10 (16 bytes)
SupportedUsbProtocols : 0x03
Usb110 : 1 (yes)
Usb200 : 1 (yes)
Usb300 : 0 (no)
ReservedMBZ : 0x00
Flags : 0x00
DevIsOpAtSsOrHigher : 0 (Is not operating at SuperSpeed or higher)
DevIsSsCapOrHigher : 0 (Is not SuperSpeed capable or higher)
DevIsOpAtSsPlusOrHigher : 0 (Is not operating at SuperSpeedPlus or higher)
DevIsSsPlusCapOrHigher : 0 (Is not SuperSpeedPlus capable or higher)
ReservedMBZ : 0x00
Data (HexDump) : 02 00 00 00 10 00 00 00 03 00 00 00 00 00 00 00 ................

---------------------- Device Descriptor ----------------------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x200 (USB Version 2.00)
bDeviceClass : 0x00 (defined by the interface descriptors)
bDeviceSubClass : 0x00
bDeviceProtocol : 0x00
bMaxPacketSize0 : 0x08 (8 bytes)
idVendor : 0x1017
idProduct : 0x9110
bcdDevice : 0x0210
iManufacturer : 0x01 (String Descriptor 1)
Language 0x0409 : "SOAI"
iProduct : 0x02 (String Descriptor 2)
Language 0x0409 : "USB Gaming Mouse"
iSerialNumber : 0x00 (No String Descriptor)
bNumConfigurations : 0x01 (1 Configuration)
Data (HexDump) : 12 01 00 02 00 00 00 08 17 10 10 91 10 02 01 02 ................
00 01 ..

------------------ Configuration Descriptor -------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x02 (Configuration Descriptor)
wTotalLength : 0x005B (91 bytes)
bNumInterfaces : 0x03 (3 Interfaces)
bConfigurationValue : 0x01 (Configuration 1)
iConfiguration : 0x00 (No String Descriptor)
bmAttributes : 0xA0
D7: Reserved, set 1 : 0x01
D6: Self Powered : 0x00 (no)
D5: Remote Wakeup : 0x01 (yes)
D4..0: Reserved, set 0 : 0x00
MaxPower : 0x32 (100 mA)
Data (HexDump) : 09 02 5B 00 03 01 00 A0 32 09 04 00 00 01 03 01 ..[.....2.......
02 00 09 21 10 01 00 01 22 47 00 07 05 81 03 08 ...!...."G......
00 01 09 04 01 00 01 03 00 01 00 09 21 10 01 00 ............!...
01 22 75 00 07 05 82 03 10 00 01 09 04 02 00 02 ."u.............
03 00 00 00 09 21 10 01 00 01 22 20 00 07 05 83 .....!...." ....
03 40 00 04 07 05 04 03 40 00 04 .@......@..

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00
bAlternateSetting : 0x00
bNumEndpoints : 0x01 (1 Endpoint)
bInterfaceClass : 0x03 (HID - Human Interface Device)
bInterfaceSubClass : 0x01 (Boot Interface)
bInterfaceProtocol : 0x02 (Mouse)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 00 00 01 03 01 02 00 .........

------------------- HID Descriptor --------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x21 (HID Descriptor)
bcdHID : 0x0110 (HID Version 1.10)
bCountryCode : 0x00 (00 = not localized)
bNumDescriptors : 0x01
Data (HexDump) : 09 21 10 01 00 01 22 47 00 .!...."G.
Descriptor 1:
bDescriptorType : 0x22 (Class=Report)
wDescriptorLength : 0x0047 (71 bytes)
Error reading descriptor : ERROR_INVALID_PARAMETER

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x81 (Direction=IN EndpointID=1)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0008 (8 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 81 03 08 00 01 .......

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x01
bAlternateSetting : 0x00
bNumEndpoints : 0x01 (1 Endpoint)
bInterfaceClass : 0x03 (HID - Human Interface Device)
bInterfaceSubClass : 0x00 (None)
bInterfaceProtocol : 0x01 (Keyboard)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 01 00 01 03 00 01 00 .........

------------------- HID Descriptor --------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x21 (HID Descriptor)
bcdHID : 0x0110 (HID Version 1.10)
bCountryCode : 0x00 (00 = not localized)
bNumDescriptors : 0x01
Data (HexDump) : 09 21 10 01 00 01 22 75 00 .!...."u.
Descriptor 1:
bDescriptorType : 0x22 (Class=Report)
wDescriptorLength : 0x0075 (117 bytes)
Error reading descriptor : ERROR_INVALID_PARAMETER

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x82 (Direction=IN EndpointID=2)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0010 (16 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 82 03 10 00 01 .......

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x02
bAlternateSetting : 0x00
bNumEndpoints : 0x02 (2 Endpoints)
bInterfaceClass : 0x03 (HID - Human Interface Device)
bInterfaceSubClass : 0x00 (None)
bInterfaceProtocol : 0x00 (None)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 02 00 02 03 00 00 00 .........

------------------- HID Descriptor --------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x21 (HID Descriptor)
bcdHID : 0x0110 (HID Version 1.10)
bCountryCode : 0x00 (00 = not localized)
bNumDescriptors : 0x01
Data (HexDump) : 09 21 10 01 00 01 22 20 00 .!...." .
Descriptor 1:
bDescriptorType : 0x22 (Class=Report)
wDescriptorLength : 0x0020 (32 bytes)
Error reading descriptor : ERROR_INVALID_PARAMETER

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x83 (Direction=IN EndpointID=3)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x04 (4 ms)
Data (HexDump) : 07 05 83 03 40 00 04 ....@..

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x04 (Direction=OUT EndpointID=4)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x04 (4 ms)
Data (HexDump) : 07 05 04 03 40 00 04 ....@..

----------------- Device Qualifier Descriptor -----------------
Error : ERROR_GEN_FAILURE

-------------------- String Descriptors -------------------
------ String Descriptor 0 ------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language ID[0] : 0x0409 (English - United States)
Data (HexDump) : 04 03 09 04 ....
------ String Descriptor 1 ------
bLength : 0x0A (10 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "SOAI"
Data (HexDump) : 0A 03 53 00 4F 00 41 00 49 00 ..S.O.A.I.
------ String Descriptor 2 ------
bLength : 0x22 (34 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "USB Gaming Mouse"
Data (HexDump) : 22 03 55 00 53 00 42 00 20 00 47 00 61 00 6D 00 ".U.S.B. .G.a.m.
69 00 6E 00 67 00 20 00 4D 00 6F 00 75 00 73 00 i.n.g. .M.o.u.s.
65 00 e.