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Topic: Cronus ZEN unable to register

  1. #1
    SILVER I

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    Cronus ZEN unable to register

    Hi,

    I have been unable to register my cronus ZEN, This is my second one and I had the first one recognised by ZEN studios but then when plugin it back in after disconnecting it said device not connected. I tried a hard reset, i tried redoing the firmaware update etc also tried different USB ports.

    It makes a sound like its recognised the cronus but its still not showing connected.

    I bought a second one thinking it was a defective product/cable and im getting the same problem.

    Please help, im running this on a windows 10 PC and ultimately want it for use on a PC not console.

  2. #2
    SILVER I

    User Info Menu

    Re: Cronus ZEN unable to register

    Have you tried an uninstall of the Zen Studio software. Reboot the pc and then reinstall of Studio.

  3. #3
    GamePack Support Manager



    User Info Menu

    Re: Cronus ZEN unable to register

    Quote Originally Posted by NitroMDX21 View Post
    Hi,

    I have been unable to register my cronus ZEN, This is my second one and I had the first one recognised by ZEN studios but then when plugin it back in after disconnecting it said device not connected. I tried a hard reset, i tried redoing the firmaware update etc also tried different USB ports.

    It makes a sound like its recognised the cronus but its still not showing connected.

    I bought a second one thinking it was a defective product/cable and im getting the same problem.

    Please help, im running this on a windows 10 PC and ultimately want it for use on a PC not console.
    Send a picture of how you have it hooked up to pc, 9 out of 10 user is using wrong cable

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